Privacy Policy for VapeNova
Last Updated: [2024 Nov]
At VapeNova, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website (www.vapenova.au) and services.
1. Information We Collect
We may collect the following types of personal information:
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Fulfillment: To process and deliver your purchases.
- Customer Support: To respond to inquiries and resolve issues.
- Marketing: To send promotional offers, newsletters, and updates (if you have opted in).
- Website Improvement: To analyze website performance and user behavior.
- Legal Compliance: To comply with applicable laws and regulations.
A. Information You Provide to Us:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment details (processed securely)
B. Automatically Collected Information:
- IP address
- Browser type and version
- Pages visited on our site
- Time spent on our website
- Referring URL
C. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience. For more information, see our Cookie Policy.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: For payment processing, shipping, and marketing services.
- Legal Authorities: If required by law to protect our rights or comply with legal processes.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update incorrect or incomplete information.
- Deletion: Request deletion of your data (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing communications.
To exercise your rights, please contact us at support@vapenova.au.
6. How We Protect Your Information
We implement industry-standard security measures to protect your data, including:
- SSL encryption for secure transactions
- Regular monitoring of our systems for vulnerabilities
7. Cookies
Cookies help us improve your experience by remembering preferences and analyzing website traffic. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
VapeNova
Email: support@vapenova.au
Website: www.vapenova.au